Techn and prof writing | English homework help

Minor Assignment, 20 points possible

To practice applying the conventions of business letters and using reader-centered communication, write two letters responding to the following scenario:

  • A small appliance store offers a “Best Price” guarantee: if a customer finds the exact product available at another store in their local market for a lower price within 30 days, they will refund the difference. One customer recently bought a blender for $60 at the store. Five weeks later, another store ran an ad in the newspaper advertising a sale price of the same blender for $47.

Claim Letter: As the customer, write a letter to the store manager requesting a refund of the price difference. Note that a copy of the sale ad is enclosed.

Adjustment Letter: As the manager, write an adjustment letter denying the refund request.

Invent reasonable details for this scenario. Consider how you, as the customer, might appeal to the manager to loosen the terms of the “Best Price” guarantee to your benefit. Consider how you, as the manager, might help the customer to feel acknowledged and valued even as you deliver bad news. Could you offer the customer a token of appreciation to soften the blow?

Review the chapters “Professional Communications” and “Audience Analysis” and be careful to include all of the conventional elements of a business letter.

Upload both documents as attached files.

Order a unique copy of this paper
(550 words)

Approximate price: $22

Place Order
Basic features
  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support
On-demand options
  • Writer’s samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Our guarantees

We value our customers and so we ensure that what we do is 100% original..
With us you are guaranteed of quality work done by our qualified experts.Your information and everything that you do with us is kept completely confidential.

Zero-plagiarism guarantee

The Product ordered is guaranteed to be original. Orders are checked by the most advanced anti-plagiarism software in the market to assure that the Product is 100% original. The Company has a zero tolerance policy for plagiarism.

Read more

Free-revision policy

The Free Revision policy is a courtesy service that the Company provides to help ensure Customer’s total satisfaction with the completed Order. To receive free revision the Company requires that the Customer provide the request within fourteen (14) days from the first completion date and within a period of thirty (30) days for dissertations.

Read more

Privacy policy

The Company is committed to protect the privacy of the Customer and it will never resell or share any of Customer’s personal information, including credit card data, with any third party. All the online transactions are processed through the secure and reliable online payment systems.

Read more

Fair-cooperation guarantee

By placing an order with us, you agree to the service we provide. We will endear to do all that it takes to deliver a comprehensive paper as per your requirements. We also count on your cooperation to ensure that we deliver on this mandate.

Read more

Calculate the price

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
$26
The price is based on these factors:
Academic level
Number of pages
Urgency